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Their Exchange Policy :
Exchange and Return Policy
- Exchanges and Returns are free for US customers. International customers will have to cover for the shipping fees of their exchange or return.
- Any balance due to your exchange will be refunded or credited to the credit card submitted with your original order.
- All products are exchangeable or returnable, with the exception of the products from the HIGHLIGHTS line and HAIR CARE line: please note that the HIGHLIGHTS products are NOT exchangeable or returnable. All sales for those products are final.
- Please note that all products that are in the "Sale" section are not exchangeable or returnable. All sales for those products are final.